Healthy conflict
Healthy conflict allow teams to be open and honest about personal opinions, as well as respectful of each other’s views and opinions.
Typical challenges holding back healthy conflict
Lack of conflicts
Aggresive conflict
How to support healthy conflict
Tips
To nurture healthy conflict in a team, start by fostering a culture of open communication and clearly defining what healthy conflict means. This involves distinguishing constructive debates from harmful conflicts and ensuring everyone feels safe to express opinions. Leaders should lead by example, demonstrating respectful conflict resolution and valuing diverse perspectives. Providing conflict resolution training can further equip team members with effective communication skills.
Additionally, implementing structured frameworks for conflict, such as setting ground rules and organizing moderated debates, can guide productive discussions. Regular team meetings for open dialogue on issues encourage the sharing of different viewpoints. Recognizing and rewarding constructive conflict reinforces its importance, helping the team see it as a crucial tool for innovation and collective growth.
Actions
- Actively Listen
- Encourage Diverse Opinions
- Express Disagreement Respectfully
- Ask Open-Ended Questions
- Avoid Personal Criticism
- Acknowledge Good Points
- Stay Opento Change
- Facilitate Constructive Debate
- Use “I” Statements
- Seek CommonGround
- Follow UpPost-Conflict
- Promote a Feedback Culture
The 6 TeamDrivers
Emphasizing the structure of a well-functioning team.
Trust
Trust is gradually built when team members act towards each other with honesty, transparency and vulnerability.
Healthy conflict
Healthy conflict allow teams to be open and honest about personal opinions, as well as respectful of each other’s views and opinions.
Commitment
Commitment results in clear decision making and the ability to execute according to plans.
Accountability
Accountable teams keep each other honest and act in line with joint decisions, commitments, and expectations.
Shared results
Teams focused on shared results prioritize collective goals, with members setting aside individual agendas for the common good.
Adaptiveness
Adaptive teams efficiently create and embrace new approaches thriving on change through experimentation, play and fun.
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